Privacy policy

What we collect

At checkout, Stripe collects your name, email, and payment details directly; we never see or store your card number. After checkout, the intake form can prepare an email containing your name, checkout email, website URL, top competitors, buyer prompt, and optional notes. The form constructs that message in your browser and opens your own email app. Nothing is submitted to Suede Scan by the page; we receive the details only if you review and send the email. If you skip it, we derive the prompt set from your public site instead.

How we use it

We use what you send to run your buyer-intent prompts across ChatGPT, Perplexity, and Gemini, build your report, and email you the results. We do not sell your data, and we do not use your site or competitor list for anything other than your scan and, if you opt in separately, your monthly re-scan. Client scans, reports, and patches are kept private and never published without your written permission.

Diagnostic-led outreach

For limited, manually reviewed business outreach, an authorized operator may use ordinary public sources to identify a relevant business contact and reproduce one issue on the business's public website. We may keep the business name, public contact details, public-source URL, reviewed observation and repair, outreach status, jurisdiction review, and any opt-out or suppression decision in an authenticated operator system. We use that information only to prepare and track the reviewed message and at most one reviewed follow-up. We do not use private surfaces, automatically or bulk-send the outreach, or turn security disclosures into sales pitches.

Third parties

Payments are processed by Stripe. Email or social-platform providers process messages sent through their services. Page analytics are collected by Vercel Web Analytics, which is cookieless aggregate measurement and does not track you across sites. None is used to sell or share your data with advertisers.

Data retention

We keep client scan inputs and reports for as long as the engagement is active, plus a reasonable period for support and refund handling, then delete them on request. Outreach review and contact records are kept only as long as operationally necessary. A minimal suppression record may be retained to honor an opt-out and prevent future contact.

Your rights

Email info@suedeai.org to request a copy of what we hold on you, ask us to correct it, or ask us to delete it. We respond within 5 business days.

Contact

Suede Labs AI · JC Investment Group LLC · info@suedeai.org · suedeai.ai · Terms and refunds